Abridged Cancellation, Refund & Attendance Policy
Key Rules at a Glance – We offer American Red Cross-certified classes with limited seats, so registration is final except as outlined below. By checking the box at checkout, you agree to these terms.
Cancellations & Refunds
· Refunds are based on days before the in-person class date (skills session for blended courses):
· 14+ days: 95% refund
· 10–13 days: 75% refund
· 7–9 days: 50% refund
· 4–6 days: 25% refund
· 0–3 days, no-show, late arrival, or incomplete requirements: no refund
· For blended learning: If online coursework is started (“In Progress” or “Completed” in Red Cross system), max refund is 50%.
· 24-hour courtesy: 95% refund if registered 4–14 days before class and online not started (not for classes within 0–3 days).
· No reschedules, transfers, or credits unless we cancel the class.
Attendance & Participation
· Blended learning: Complete online coursework before the in-person skills session (Red Cross requirement). If not done, you cannot participate (treated as no-show).
· Some courses require prior certification or government-issued photo ID—check during registration.
· No-show, late arrival, or failure to meet requirements: no refund or credit.
· You pay for the seat reservation, instruction, and materials—not guaranteed certification.
If We Cancel 100% refund or transfer to a future class.
Important Notes
· Confirmation email = your ticket (seat reserved, materials delivered). Check spam/junk and add our domains to contacts.
· Third-party registrations: The person who registers/pays is responsible for all terms, delivery of emails/materials to the attendee, and compliance.
For the complete policy, including full details on chargebacks, email delivery, third-party rules, and governing law: