August 19, 2026
5:00 pm
American Red Cross, 6921 Middlebrook Pike, Knoxville, TN, 37909, United States
Abridged Cancellation, Refund & Attendance Policy
(Full policy available at: https://cambridgebayhealth.com/cancellation-refund-policy/ – please review before registering) Key Rules at a Glance – We offer American Red Cross-certified classes with limited seats, so registration is final except as outlined below. By checking the box at checkout, you agree to these terms. Cancellations & Refunds · All requests must be in writing to [email protected], [email protected], or [email protected]. · Refunds are based on days before the in-person class date (skills session for blended courses): · 14+ days: 95% refund · 10–13 days: 75% refund · 7–9 days: 50% refund · 4–6 days: 25% refund · 0–3 days, no-show, late arrival, or incomplete requirements: no refund · For blended learning: If online coursework is started (“In Progress” or “Completed” in Red Cross system), max refund is 50%. · 24-hour courtesy: 95% refund if registered 4–14 days before class and online not started (not for classes within 0–3 days). · No reschedules, transfers, or credits unless we cancel the class. Attendance & Participation · Blended learning: Complete online coursework before the in-person skills session (Red Cross requirement). If not done, you cannot participate (treated as no-show). · Some courses require prior certification or government-issued photo ID—check during registration. · No-show, late arrival, or failure to meet requirements: no refund or credit. · You pay for the seat reservation, instruction, and materials—not guaranteed certification. If We Cancel 100% refund or transfer to a future class. Important Notes · Confirmation email = your ticket (seat reserved, materials delivered). Check spam/junk and add our domains to contacts. · Third-party registrations: The person who registers/pays is responsible for all terms, delivery of emails/materials to the attendee, and compliance. For the complete policy, including full details on chargebacks, email delivery, third-party rules, and governing law: https://cambridgebayhealth.com/cancellation-refund-policy/