Our class sizes are regulated with only a certain number of seats allowed, so this policy is strictly enforced.
The last day to drop a class without penalty is the 14th day prior to the class start date. Refunds will be distributed by the number of days canceled prior to the class start date.
14 days+ = 100% refund
10-13 days = 75% refund
7-9 days = 50% refund
4-6 days = 25% refund
0-3 days = 0% refund
NOTE: If registering for a class 4 to 14 days prior to the class start date, and you need to cancel, you can request a full refund within 24 hours of registering. After that initial 24 hours expire, the cancellation policy falls into the terms outlined above. There will be no refunds given if registering 0-3 days prior to class start or if you don’t show up for class. In addition, we will not reschedule classes for anyone who cancels within 14 days of the class start date or does not show up to class. You will need to sign up for another class at full price.
Should Cambridge Bay Health need to cancel the class because too many students have dropped the class, the remaining students will get a choice of 100% refund or use funds towards a future class. Students who dropped will receive refunds as per the timelines above. For any other reason Cambridge Bay Health needs to cancel, students can request a 100% refund.