Our class sizes are regulated, with only a certain number of seats allowed, meaning we must hold our students to their commitment when they sign up. Because we are subjected to Application Costs for cancellation, be aware that all orders are subject to a MAXIMUM refund amount of 95% regardless of the amount of time it has been since your order was created. The last day to cancel a class without additional penalty is the 14th day prior to the class start date. Refunds will be distributed by the number of days canceled before class starts.

14 days+ = 95% refund

10-13 days = 75% refund

7-9 days = 50% refund

4-6 days = 25% refund

0-3 days = 0% refund

NOTE: If registering for a class 4 to 14 days prior to the class start date and you need to cancel, you can request a 95% refund within 24 hours of registering. After that initial 24 hours expire, the cancellation policy falls into the terms outlined above. There will be no refunds given if registering 0-3 days prior to class start or if you don’t show up (no-show) for class. In addition, we do not reschedule classes for anyone who cancels within 14 days of the class start date or does not show up to class.

Should Cambridge Bay Health need to cancel the class because too many students have dropped the class, the remaining students will get a choice of 100% refund or use funds towards a future class. Students who dropped will receive refunds as per the timelines above. For any other reason Cambridge Bay Health needs to cancel, students can request a 100% refund.